Hotels in Manhattan are notoriously overpriced in general, so on a recent visit I was keen to cut back some pennies. I have known of the hotel Pennsylvania 2* for many years having booked it for thousands of clients and I actually walked past it 5 years ago. It’s well known for being a good budget hotel (starting rates around $150 per night) in the city centre. I have had mixed reviews about the hotel and was honestly not expecting much at all on arrival on a recent six day city break.
The first thing that shocked me was the size of the hotel, it has around 2,000 rooms and towers high (much like many New York buildings) and the queue for check in.
After a long day of travelling, a 45 minute wait to get to the front desk was not ideal. Properties of this magnitude will always have drawbacks. BUT, on the flip side, having a room on the 12th floor meant so much of the New York noise couldn’t be heard when sleeping which is a massive bonus and something most people do not think about when booking a hotel. The check in staff were very friendly and professional.. Worth the wait.
The bedrooms are a little dated and the bathrooms, although clean could certainly have a little revamp. The beds are very comfortable. I think the mattresses were the fancy hypo allergenic sprung types with a topper, which my back appreciated after battling the city each day.
A very bizarre thing happened during our stay. We had a ‘do not disturb’ tag on our door so house keeping did not visit. But, on our return, there was an extra fridge freezer in our room! We couldn’t understand why it had been brought in as we already had one and we certainly hadn’t asked for it. I half expected to find an oven the next day…!
The room keys frequently decided to fall asleep during our visit requiring a frustrating 60 minute round trip to reception and security etc etc to gain access to our room.
Facilities at the hotel are decent, hotel guests have access to an Olympic size swimming pool next door free of charge and if you are offered breakfast, take it!! It’s at a buffet cafe accross the street and is fantastic; salad, fruit, cereal, bagels, pancakes, toast, hot food, tea, coffee and juice…. I am salivating whilst writing this just remembering it. There are also a few stores inside the hotel and a coffee shop. Seating is available in the lobby, but there could be a little more given the amount of guests. The hotel is wheelchair friendly as there are ramps / lifts available.
The best bit by far, location location location!! The hotel is directly opposite Penn train station (which operates a direct train to Newark airport), and Madison Square Garden. The hotel also has several subway stations within a few minutes walk. Times Square is about a 15 minute walk north of the hotel and Central Park another 15 minutes north.
Overall, I was happy with my stay. Would I stay here again? Absolutely. Would I recommend it to others? Definitely. Suitable for all ages? Yes, although in my opinion it is perhaps a little more suited for 18-45 years. Friendly staff? Yes, and mostly very helpful.
I was pleasantly surprised by my stay and if you are considering staying here, do not let bad reviews put you off. It is budget accommodation so don’t expect a 5* hotel, but it’s a great gem in the heart of Manhattan.